Please select To the mobile version | Continue to access the desktop computer version
GAMES
View: 16514|Reply: 4

Problem with item

[Copy link]

1

Threads

3

Posts

11

Credits

Lv.2 Fresh Member

Rank: 1

Credits
11
Post time 2019-8-6 02:30:58 From the mobile phone | Show all posts |Read mode
I use 340 Gems and I win Lighitng (VFX), but I don't see it in my VFX OWNED. I don't see this is item in the shop.
Reply

Use magic Report

1

Threads

3

Posts

11

Credits

Lv.2 Fresh Member

Rank: 1

Credits
11
 Author| Post time 2019-8-6 02:31:56 From the mobile phone | Show all posts
My name:Therion
Reply Support Not support

Use magic Report

279

Threads

568

Posts

2455

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
2455
Post time 2019-8-6 19:03:07 | Show all posts
Hello Stickman. Thank you for contacting us. Please provide the information of your account ID and the screenshot of the issue to our customer service email for further checking: gamestickfightna@service.netease.com
Thank you for your support! :-)
Reply Support Not support

Use magic Report

1

Threads

3

Posts

11

Credits

Lv.2 Fresh Member

Rank: 1

Credits
11
 Author| Post time 2019-8-6 19:50:41 From the mobile phone | Show all posts
I don't have screenshot, when I win this vfx, because I don't know, what game have a bug. ID:355310963
Screenshot_2019-08-06-16-47-45-056_com.netease.ddsfna.png
Screenshot_2019-08-06-16-47-49-796_com.netease.ddsfna.png
Reply Support Not support

Use magic Report

279

Threads

568

Posts

2455

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
2455
Post time 2019-8-7 14:57:35 | Show all posts
TherionRider replied at 2019-8-6 06:50
I don't have screenshot, when I win this vfx, because I don't know, what game have a bug. ID:3553109 ...

Hello Stickman. This bug has been fixed. Please check you item list in-game. Thank you.
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list