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Title: Problem with item [Print this page]

Author: TherionRider    Time: 2019-8-6 02:30
Title: Problem with item
I use 340 Gems and I win Lighitng (VFX), but I don't see it in my VFX OWNED. I don't see this is item in the shop.
Author: TherionRider    Time: 2019-8-6 02:31
My name:Therion
Author: zero    Time: 2019-8-6 19:03
Hello Stickman. Thank you for contacting us. Please provide the information of your account ID and the screenshot of the issue to our customer service email for further checking: gamestickfightna@service.netease.com
Thank you for your support! :-)
Author: TherionRider    Time: 2019-8-6 19:50
I don't have screenshot, when I win this vfx, because I don't know, what game have a bug. ID:355310963

Screenshot_2019-08-06-16-47-45-056_com.netease.ddsfna.png (354.12 KB, Downloads: 2473)

Screenshot_2019-08-06-16-47-45-056_com.netease.ddsfna.png

Screenshot_2019-08-06-16-47-49-796_com.netease.ddsfna.png (376.45 KB, Downloads: 2410)

Screenshot_2019-08-06-16-47-49-796_com.netease.ddsfna.png

Author: zero    Time: 2019-8-7 14:57
TherionRider replied at 2019-8-6 06:50
I don't have screenshot, when I win this vfx, because I don't know, what game have a bug. ID:3553109 ...

Hello Stickman. This bug has been fixed. Please check you item list in-game. Thank you.




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